Legal

Privacy Policy

XL Crop Science Pvt. Ltd. respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

Last updated: June 2026  ·  Effective from: May 2026

01

Information We Collect

  • Contact details you provide through our enquiry and contact forms — name, phone number, email address, and location.
  • Business information — your role (farmer, dealer, distributor, partner, FPO) and the queries you submit.
  • Usage data — pages visited, time spent, and general geographic location (derived from IP address, not GPS).
  • Weather widget data — the city you select for weather advisory is stored locally in your browser and is not transmitted to our servers.
02

How We Use Information

  • To respond to enquiries and connect you with the right XL Crop Science team member.
  • To send crop advisories, product updates, and SMILE programme communications to dealers and distributors who have opted in.
  • To improve our website, content, and product recommendations based on aggregate usage patterns.
  • We do not sell, rent, or trade your personal information to third parties.
03

Cookies and Local Storage

  • Our website uses minimal cookies — primarily for analytics (to understand how visitors use the site) and for remembering your weather city preference.
  • We do not use advertising cookies or cross-site tracking technologies.
  • You can clear browser cookies and local storage at any time through your browser settings.
04

Data Storage and Security

  • Enquiry and contact form data is stored in a secure cloud database (Supabase, hosted on AWS) accessible only to authorised XL Crop Science personnel.
  • We use industry-standard encryption (TLS/HTTPS) for all data transmission.
  • We retain lead and contact data for as long as necessary to serve your enquiry, and delete it upon request.
05

Third-Party Services

  • Weather data is provided by the Open-Meteo API. Your city selection is sent to their servers only to retrieve weather information.
  • Website analytics may be provided by a privacy-respecting tool. No personal identifiers are shared.
  • We do not use Google Analytics, Facebook Pixel, or similar advertising trackers.
06

Your Rights

  • You may request access to the personal data we hold about you.
  • You may request correction or deletion of your data at any time.
  • You may opt out of marketing communications by replying "unsubscribe" to any email or by writing to us directly.
  • To exercise any of these rights, write to care@xlcrop.com with the subject "Privacy Request".
07

Changes to This Policy

  • We may update this Privacy Policy from time to time. Material changes will be noted on this page with a revised date.
  • Continued use of our website after changes constitutes acceptance of the updated policy.

Questions about your privacy?

Write to us at care@xlcrop.com with the subject "Privacy Request" and we will respond within 5 business days.